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neema.joseph@gmail.com·+255 712 345 678·Dar es Salaam, Tanzania
Professional Summary
Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
Professional Experience
Kilimanjaro Retail Ltd — Dar es Salaam, Tanzania
Mar 2023 – Present
Office Administrator
◆Keep daily sales, stock and staff records for a shop with 12 employees.
◆Prepare the weekly stock and sales report in Excel for the manager.
◆Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
Pamoja Distributors — Mwanza, Tanzania
Jun 2021 – Jan 2023
Sales Assistant
◆Served more than 30 customers a day and balanced the till at closing.
◆Recorded stock received and reported shortages to the supervisor.
◆Trained two new shop assistants on the till and the stock book.