Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
Office Administrator · Kilimanjaro Retail Ltd
Mar 2023 – PresentDar es Salaam, Tanzania
Keep daily sales, stock and staff records for a shop with 12 employees. · Prepare the weekly stock and sales report in Excel for the manager. · Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
Sales Assistant · Pamoja Distributors
Jun 2021 – Jan 2023Mwanza, Tanzania
Served more than 30 customers a day and balanced the till at closing. · Recorded stock received and reported shortages to the supervisor. · Trained two new shop assistants on the till and the stock book.
Diploma (NTA Level 6) in Business Administration · VETA — Chuo cha Ufundi
Sep 2019 – May 2021Grade: Credit
Excel / Spreadsheets · Record keeping · Customer service · Stock control · QuickBooks
Kiswahili (Native) · English (Intermediate)
Computer & Excel Certificate · VETA
Jul 2021Community football, church choir, reading