Neema Joseph
Office Administrator
neema.joseph@gmail.com · +255 712 345 678 · Dar es Salaam, Tanzania
Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
Office AdministratorMar 2023 – Present
Kilimanjaro Retail Ltd · Dar es Salaam, Tanzania
Keep daily sales, stock and staff records for a shop with 12 employees.
Prepare the weekly stock and sales report in Excel for the manager.
Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
Sales AssistantJun 2021 – Jan 2023
Pamoja Distributors · Mwanza, Tanzania
Served more than 30 customers a day and balanced the till at closing.
Recorded stock received and reported shortages to the supervisor.
Trained two new shop assistants on the till and the stock book.
VETA — Chuo cha Ufundi — Diploma (NTA Level 6), Business Administration (Credit)
Sep 2019 – May 2021Excel / Spreadsheets · Record keeping · Customer service · Stock control · QuickBooks
Languages: Kiswahili (Native) · English (Intermediate)
Certifications: Computer & Excel Certificate (Jul 2021)
Interests: Community football, church choir, reading