> Office Administrator
email = "neema.joseph@gmail.com"
phone = "+255 712 345 678"
location= "Dar es Salaam, Tanzania"
## summary
Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
## experience
▸ Office Administrator @ Kilimanjaro Retail Ltd
// Mar 2023 – Present · Dar es Salaam, Tanzania
-Keep daily sales, stock and staff records for a shop with 12 employees.
-Prepare the weekly stock and sales report in Excel for the manager.
-Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
▸ Sales Assistant @ Pamoja Distributors
// Jun 2021 – Jan 2023 · Mwanza, Tanzania
-Served more than 30 customers a day and balanced the till at closing.
-Recorded stock received and reported shortages to the supervisor.
-Trained two new shop assistants on the till and the stock book.
## skills
Excel / Spreadsheets██████████
Record keeping██████████
Customer service██████████
Stock control██████████
QuickBooks██████████
## education
VETA — Chuo cha Ufundi
Diploma (NTA Level 6), Business Administration
// Sep 2019 – May 2021 · Credit
## languages
Kiswahili██████████
English██████████
## certifications
- Computer & Excel Certificate · VETA · Jul 2021
## interests
Community football, church choir, reading