Neema Joseph
Office Administrator
neema.joseph@gmail.com | +255 712 345 678 | Dar es Salaam, Tanzania
Profile
Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
Education
Diploma (NTA Level 6), Business Administration — VETA — Chuo cha UfundiSep 2019 – May 2021
Credit
Appointments & Experience
Office Administrator, Kilimanjaro Retail Ltd, Dar es Salaam, TanzaniaMar 2023 – Present
–Keep daily sales, stock and staff records for a shop with 12 employees.
–Prepare the weekly stock and sales report in Excel for the manager.
–Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
Sales Assistant, Pamoja Distributors, Mwanza, TanzaniaJun 2021 – Jan 2023
–Served more than 30 customers a day and balanced the till at closing.
–Recorded stock received and reported shortages to the supervisor.
–Trained two new shop assistants on the till and the stock book.
Certifications & Publications
Computer & Excel Certificate, VETAJul 2021
Skills & Expertise
Excel / Spreadsheets · Record keeping · Customer service · Stock control · QuickBooks
Languages
Kiswahili (Native) · English (Intermediate)
Interests
Community football, church choir, reading