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neema.joseph@gmail.com | +255 712 345 678 | Dar es Salaam, Tanzania
Profile
Office administrator with three years' experience supporting a busy sales team. I keep records in order, handle customer enquiries on the phone and in person, and prepare the daily sales and stock reports in Excel. I work on my own initiative and I learn new systems quickly.
Work Experience
Mar 2023 – Present
Office Administrator
Kilimanjaro Retail Ltd · Dar es Salaam, Tanzania
–Keep daily sales, stock and staff records for a shop with 12 employees.
–Prepare the weekly stock and sales report in Excel for the manager.
–Handle customer enquiries and follow up supplier orders by phone and WhatsApp.
Jun 2021 – Jan 2023
Sales Assistant
Pamoja Distributors · Mwanza, Tanzania
–Served more than 30 customers a day and balanced the till at closing.
–Recorded stock received and reported shortages to the supervisor.
–Trained two new shop assistants on the till and the stock book.
Education
Sep 2019 – May 2021
Diploma (NTA Level 6) in Business Administration
VETA — Chuo cha Ufundi
Grade: Credit
Skills
Excel / Spreadsheets, Record keeping, Customer service, Stock control, QuickBooks